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Terms of Service

Last Updated: April 6, 2026

1. Acceptance of Terms

By accessing or using Vantax Pay's services, website, and applications (collectively, the "Services"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Services.

These Terms constitute a legally binding agreement between you and Vantax Pay Inc. ("Vantax Pay," "we," "us," or "our"). You must be at least 18 years old to use our Services.

2. Description of Services

Vantax Pay provides global payment processing services, including:

  • Online payment processing
  • Cross-border payment solutions
  • Point-of-sale (POS) systems
  • Payment analytics and reporting
  • Fraud prevention and security services

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time.

3. Account Registration

3.1 Account Creation

To use our Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep this information updated.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

  • Use strong, unique passwords
  • Enable two-factor authentication when available
  • Immediately notify us of any unauthorized access
  • Ensure proper logout from your account

4. Fees and Payments

By using our Services, you agree to pay all applicable fees as described on our pricing page or in your service agreement. Fees may include:

  • Transaction fees (percentage per transaction)
  • Monthly or annual subscription fees
  • Currency conversion fees
  • Chargeback and dispute fees
  • Refund processing fees

All fees are non-refundable unless otherwise stated. We reserve the right to change our fees with 30 days' advance notice.

5. Prohibited Activities

You agree not to use our Services for:

  • Illegal activities or goods/services
  • Money laundering or terrorist financing
  • Fraudulent transactions or identity theft
  • Unauthorized access to systems or data
  • Activities violating sanctions or export controls
  • Gambling without proper authorization
  • Adult content or services in violation of laws
  • Intellectual property infringement

We reserve the right to suspend or terminate accounts engaged in prohibited activities.

6. Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, software, and code, are owned by Vantax Pay or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use our Services for their intended purpose. You may not reproduce, modify, distribute, or create derivative works without our express written permission.

7. Limitation of Liability

To the maximum extent permitted by law, Vantax Pay shall not be liable for:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or goodwill
  • Damages resulting from unauthorized access to your account
  • Service interruptions or technical failures
  • Third-party actions or content

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

8. Indemnification

You agree to indemnify and hold harmless Vantax Pay, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your fraudulent or illegal activities

9. Termination

9.1 Termination by You

You may terminate your account at any time by following the account closure process in your dashboard or contacting our support team.

9.2 Termination by Us

We may suspend or terminate your account immediately if you:

  • Violate these Terms or applicable laws
  • Engage in fraudulent or suspicious activities
  • Pose a security risk to our platform or users
  • Fail to pay applicable fees

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the courts of San Francisco County, California.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or through our Services at least 30 days before they take effect. Your continued use of our Services after changes constitutes acceptance of the updated Terms.

12. Contact Information

If you have any questions about these Terms, please contact us:

  • Email: info@vantaxpay.com
  • Address: Vantax Pay Inc., UNIT C11, No.408-1 SiLi Road,Longhua District, Shenzhen CIty, Guangdong Province, China
  • Phone: +86 133 5299 9227

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