Terms designed for clarity.

These Terms form an agreement between Averis Solutions Pty. Ltd. and the business identified in an order form, activation process or account registration. By accessing or using the services, that business confirms it has authority to enter the agreement.

The agreement may also include an order form, pricing schedule, data-processing terms and written service-specific terms. If documents conflict, the order form applies first for the relevant commercial detail, followed by service-specific terms and then these Terms.

Averis provides software, integration, orchestration, reporting, workflow and support capabilities described in the applicable commercial documents. Available functions depend on the approved account, jurisdiction, configuration and technical integration.

Averis does not guarantee that every requested capability, payment method, market or transaction will be available or approved.

You must provide accurate, current and complete information about your business, ownership, representatives, activities, products, customers and expected use. You must promptly notify us of material changes.

You are responsible for authorised users, their permissions, the confidentiality of credentials and all activity carried out through your account. We may request additional information or verification throughout the relationship.

Payment instructions and related activity are subject to the approved service configuration, applicable financial-network rules, banking hours, compliance review, reversals, disputes and legal requirements. Displayed statuses may be provisional until confirmed by authoritative transaction records.

Unless a written configuration states otherwise, you remain responsible for your products and services, customer relationship, pricing, fulfilment, receipts, taxes, refunds, complaints and consumer-law obligations.

You must review reports, reconcile activity and promptly notify Averis of suspected errors or unauthorised transactions.

• Use the services only for lawful, disclosed business activity.
• Provide accurate customer-facing information and obtain required authorisations.
• Respond promptly to verification, dispute, refund and compliance requests.
• Maintain appropriate records and comply with applicable laws and network rules.
• Do not process prohibited, fraudulent, deceptive or unauthorised transactions.
• Do not test stolen credentials, conceal a business model or evade security controls.

We may review, restrict or decline activity where reasonably necessary to protect users, the services or the public, or to meet legal and security requirements.

Each party must maintain safeguards appropriate to the information and risks involved. You must protect credentials, restrict access, follow integration guidance and notify us promptly of suspected compromise.

You must not store sensitive authentication data after authorisation and must comply with the PCI DSS requirements applicable to your environment. API keys and webhook secrets must be stored securely and may not be shared publicly.

Our Privacy Policy explains how Averis handles personal information. Each party must comply with applicable privacy and data-protection law.

You must pay the fees stated in the applicable order form or pricing schedule. Fees exclude GST and other applicable taxes unless stated otherwise. Invoices are due within the agreed payment period.

Services are provided with due care and skill but may be interrupted for maintenance, security events, external outages or events beyond reasonable control. Test, preview and sandbox features may be incomplete and must not be used for live-funds decisions unless expressly approved.

Each party warrants that it has authority to enter the agreement. You warrant that your use, instructions, data, goods, services and customer practices comply with law and do not infringe third-party rights.

Nothing in these Terms excludes rights or liability that cannot lawfully be excluded. Subject to those rights and the applicable commercial documents, neither party is liable for indirect or consequential loss. Any agreed liability cap does not apply where the law prohibits limitation.

We may suspend or restrict access where reasonably necessary for security, suspected fraud, prohibited activity, non-payment, legal compliance or a material breach. Where practicable, we will provide notice and an opportunity to respond.

Either party may terminate in accordance with the applicable order form. Ending the agreement does not remove accrued payment, refund, dispute, confidentiality, record-retention or other obligations intended to continue.

Please contact Averis first about a concern. The parties will attempt in good faith to resolve disputes through senior representatives before commencing proceedings, except where urgent relief or an immediate statutory right applies.

We may update these Terms to reflect service, legal, compliance or security changes. Material adverse changes will receive reasonable notice where practicable or legally required.